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Updated: Apr 8, 2020

Prepare. Don’t panic. That describes our approach at Phillips County Health Systems as we evaluate plans and processes to effectively respond to the Coronavirus outbreak. Below are new visitor guidelines that are being implemented today as part of that “prepare” piece. So, while we “prepare”, we hope you’ll pay particular attention to the “don’t panic” portion. Many people are hoarding masks/toilet paper, making significant changes to their daily routines, and feeling anxious. Our team is working collaboratively with area healthcare entities to ensure that we are being vigilant in preparing for the Coronavirus and implementing appropriate levels of precautions. We encourage you to keep updated on what’s happening by following a trusted source for updated information, such as the CDC at



The health and safety of our patients and visitors is a top priority at Phillips County Health Systems (PCHS). We understand how important the support of loved ones and friends is to patients during their hospital stay. At the same time, the new Coronavirus outbreak requires us to temporarily adjust our visiting policy in order to keep our patients, visitors, and staff safe from exposure and possible infection.

Hospital Guidelines for Visitors and Caregivers

  • Visitors must be 16+ years old.

  • Visitors will be screened prior to entering patient areas. Any visitor who does not pass the screening questionnaire will be kindly asked leave as well as receive further instructions.

  • One visitor at a time in the patient room; additional restrictions may be imposed based on the patient’s clinical status.

  • Visitors are asked to restrict their visits to necessary areas and not to freely move throughout the entire facility to limit exposure.

  • Access points to the facility are being reduced. The ER entrance will be the preferred entry point to the hospital.

  • Visitors are asked to log their visit so that if exposure is determined, they can be appropriately notified.

Emergency Department

  • ER patients are allowed to have one, healthy individual accompanying them in the ER.

Medical Clinic and Rehab Department

  • Anyone without an appointment in our system is asked to log their visit so that if exposure is determined, they can be appropriately notified.

As a precautionary measure and to keep patients and team members safe, PCHS is also asking its team members to self-screen before they report to work.

We take these proactive precautions to protect our patients, team members, and the communities we serve. This policy may be updated at any time to appropriately respond to the current circumstance and changing nature of COVID-19.

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