Hospital Billing Inquiries
Clinic Billing Inquiries
It is the continued focus of our hospital to always provide our patients with the highest quality healthcare services possible while also providing the very best patient experience for you and your family. It is our goal each and every day to exceed the expectations of those we have the privilege of serving while doing so in the most cost-effective fashion possible. In return, we must receive payment in order to continue to provide services that meet our Board’s stated mission of ‘patient-centered excellence’ and their vision of “being a place where patients want to come”.
We wish to remind you that it remains the responsibility of the patient to pre-certify with their insurance company prior to procedures being done at any healthcare facility. Please remember that any penalty that your insurance company may impose for the facility to do so will unfortunately and regrettably be your responsibility.
Phillips County Health Systems will always be pleased to file your insurance claim for you. We would only ask that you provide current and accurate proof of insurance coverage at or before the time the service is provided or pre-admission to our healthcare organizations along with ensuring that the benefits associated therewith have been properly assigned to Phillips County Health Systems. As you undoubtedly know, any unpaid balance after insurance settlement is achieved becomes the patient’s responsibility for payment. It is important to know that after forty-five (45) days of insurance claim filing, all insurance claims pending or unpaid may become the responsibility of the patient also.
Phillips County Health Systems is constantly focused on providing our patients with the very best quality healthcare services with the friendly hometown compassion that you would expect with ‘friends and neighbors taking care of friends and neighbors and doing so in the most cost-effective manner possible. If you are concerned that you will be unable to pay your bill, please know that Phillips County Health Systems has a financial assistance program available to assist in doing so and our Business Office Team stands ready to assist. Please know as well that all inquiries will always be treated fairly, equitably and always, confidentially.
Please know also that all payments due from our patients is expected to be paid within 30 days of the responsibility becoming the patient’s. For your convenience, we accept cash, check, debit card, or credit card (Visa, MasterCard, or Discover). Another feature you may find helpful is our online payment method which you may access by clicking the appropriate link located on this page.
Again, if payment in full cannot be made within 30 days from the time for service rendered, it becomes your responsibility, the patient is responsible to set up payment arrangements. Our Financial Services Team can be reached at 785-543-5226 or again, on-line by clicking on the appropriate link located on this page.
It is very important to contact us if you should experience difficulty in paying your bill. Phillips County Health Systems applies fair and consistent billing and collection practices to all patients. Any, unpaid balances will be referred to a collection agency, where unfortunately interest and penalties will be accessed along with any associated court costs.
If you have any questions or concerns about your hospital bill, please feel free to contact us at 785-543-5226 and we will be ready to assist. We appreciate your using the services at Phillips County Health Systems and your assistance in the timely paying for services rendered by our talented team of healthcare professionals will likewise be greatly appreciated as well.