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Our Registration team is looking for a dynamic, customer-service oriented person to join their team.

 

Responsibilities:

  • Welcome customers as they walk in; Answer telephone, transfer calls.

  • Maintain a positive, empathetic, and professional attitude towards patients and coworkers at all times.

  • Perform registration and basic insurance verification, ensuring collection of all critical data elements necessary for proper patient identification and billing.

  • Identify and update patient demographic information on Cerner system as defined by departmental policy and procedures.

  • Interpret physician orders for appropriate testing or admission criteria.

  • Identify non-participating Insurances or Out of Networks plans; takes necessary steps to inform patients, physicians and Revenue Cycle Director, if instructed by RCD to cancel appointment.

  • Obtain Insurance Card copies or validate insurance information via electronic medical record, transfer information, or insurance eligibility tool.

  • Provide courteous and accurate patient and hospital information with way finding instructions for patients, families, visitors, and ancillary areas.

  • Prepare documents for imaging/scanning into electronic patient record.

  • Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.

  • Copying and or faxing documents to ancillary areas or physician offices.

  • Maintain inventory control of forms, supplies and paper needed in area.

  • Work claims in Quadax, getting the claims addressed and/or corrected in a timely manner.

  • Assist with all possible account resolutions pertaining to patient balances.

  • Perform all other duties and projects as assigned by the Registration Manager.  

Job Description

Online Application

Applications can be picked up at the Phillips County Hospital at 1150 State Street in Phillipsburg, KS, downloaded on our website, completed online at the above link, or requested by email to jstewart@phillipshospital.org.

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